Guide
How to order
Ten steps, start to finish. You do not need an account, you do not need artwork, and you do not need to message anybody first — but you can, at any point, and we will answer.
- How many you need. Most products have a minimum, and the price per item falls as the number rises.
- Roughly when you need it. Every product page gives a production window, and there is a priority option on most of them.
- Where it is going. Delivery is charged by state and shown before you pay.
- Your artwork, if you have it. If you do not, that is fine — design is free.
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Find what you want to print
Use the search box at the top of any page, or browse the categories in the shop. If you would rather see everything at once, the sitemap lists every product under its category on one page. Cannot find it? Ask for it on the custom job form instead — we print a good deal that is not listed.
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Read the product page before you choose
Every product page says what the item is made of, the sizes it comes in, the minimum order, how long it takes and what the delivery adds. The spec table near the middle is the short version. If a page says something costs extra, that figure is per item and the page adds it as you tick it — nothing is hidden until checkout.
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Choose your options
Pick the size, material, finish and anything else the product offers. The price at the bottom moves as you choose, so you always know what the current build costs. Options that cannot be made together simply disappear — if an option is not on screen, it is because it cannot be made with what you have already chosen.
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Set your quantity
Type how many you need. Most products have a minimum, shown under the quantity box, and many get cheaper per item as the number goes up. The page works the total out as you type.
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Send your artwork, or let us design it
Upload your file if you have one — vector (AI, EPS, CDR or PDF) prints best, and we will tell you if what you sent will not work. If you have no artwork at all, say what the job is for in the notes box and leave the rest to us. Design is free either way.
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Add it to your cart
Press Add to Cart. You can carry on and add other products — a cart with several items goes out as one order, on one delivery, and ordering more than one product together attracts a discount.
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Check out as a guest
No account is needed. The checkout asks for your name, email, phone number, delivery state and city, your company if it belongs on the job, and anything else we should know. The email you give is the one your order confirmation and your proof go to, so use one you read.
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Pay on the site
Payment is taken on the page through Paystack, which handles the card details — we never see them. There is no invoice to chase and nothing to pay on delivery. You will get an order number as soon as the payment goes through: keep it.
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Approve your proof
We lay the job out and send you a proof to look at. Check the spelling, the names, the phone numbers and where everything sits, because the proof you approve is exactly what gets printed. Say what you want changed and we will redo it. The production clock starts when you approve the proof, not when you pay — so coming back quickly is the single thing that most affects your delivery date.
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Track it until it arrives
Put your order number and your email into Track Your Order to see where the job is. You can ask a question about that order from the same page. We tell you as soon as it is ready rather than holding a finished job to the end of the window.
If you get stuck
Nothing on this site has to be done alone. Ask on WhatsApp, use the contact form, or call +234 704 000 4215 between 9 and 6, Monday to Saturday. If what you want is not listed at all, the custom job form is the right place to describe it.
Questions people ask first
- Do I need an account to order?
- No. The checkout works as a guest. An account only keeps your details and past orders for next time.
- Can I pay on delivery?
- No. Custom print is made for you and cannot be resold, so orders are paid for on the site before production starts.
- What if I have no design?
- Order anyway and say what the job is for. Design is free on every order, and you approve a proof before anything is printed.
- Can I change something after I have paid?
- Until you approve the proof, yes — say so and we will redo it. Once a proof is approved it is printed exactly as approved, so that is the moment to check it carefully.
- How long will it take?
- It depends on the product, and each page says. The window is counted from the day you approve the proof, and delivery is added on top — one to three working days in Lagos, two to six to other states.
- Can I order more than one thing at once?
- Yes, and you should. Several products in one cart go out as one order, and ordering together attracts a discount.
Ready when you are
Every product priced and specified before you ask a soul.