Privacy Policy

Last updated: 2 August 2026

The short version

We collect what we need to print your job and get it to you — your name, how to reach you, where it is going, and what you ordered.
We never see your card details. Payment happens on Paystack's own page.
We do not sell your data, and we do not run advertising trackers on this site.
Your artwork is yours. We use it to produce your job, and we do not publish it without asking.
You can ask us for a copy of your data, or ask us to delete it: hello@pzielng.com.

1. Who we are

PZIEL is a printing, graphics design and branding business based in Lagos, Nigeria, trading at 82 Agboyi Road, Alapere Ketu, Lagos, and online at pzielng.com. In this policy, “we” and “us” mean PZIEL.

For anything about your personal data, write to hello@pzielng.com or call +234 704 000 4215. We are the data controller for the information described here.

This policy is written to meet the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation.

2. What we collect

What	When	Why
Name, email, phone	When you create an account, place an order, or send us a brief	To identify your order, reach you about a proof, and get it delivered
Company name	Optional, at checkout	Invoicing and delivery notes
Delivery address	At checkout, if you are not collecting	To calculate delivery and send the parcel
Order details	When you order	What to print: quantities, sizes, colours, finishes, your notes
Artwork you upload	When you attach files	To set and print your job — see section 5
Payment reference	When you pay	To match your payment to your order. Not your card details — see section 4
Reviews and ratings	If you leave one	Shown publicly with your display name; your email is used only to generate an avatar and is not published
Messages about an order	When you or we write in an order thread	So the conversation about a job stays with the job

If you sign in with Google, we receive your name and email address from Google to create your account. We do not receive your Google password.

3. Why we hold it — our lawful basis

To perform our contract with you. Your order details, delivery address and contact details. Without these we cannot print or deliver anything.
Our legitimate interests. Keeping records of orders, preventing fraud, and answering enquiries.
Your consent. Reviews, and any marketing messages. You can withdraw consent at any time.
Legal obligation. Keeping transaction records for tax and accounting.

4. Payments — we never see your card

Card numbers, expiry dates and CVVs are entered on Paystack's own secure page, not ours. They never pass through this website and we never store them. We receive only a payment reference and whether the payment succeeded.

Paystack is a licensed payment processor and handles your card data under its own privacy policy and PCI-DSS obligations. To take a payment, we pass Paystack your name, email, phone number and the amount due.

5. Your artwork

Logos, designs and files you send us remain yours. We use them only to produce your job. We keep a copy so that a reorder does not mean sending everything again.

We will not publish your artwork, or use your job as a sample or on social media, without asking you first. If you have already said yes and change your mind, tell us and we will take it down.

You are responsible for having the right to print what you send us. If you do not own the artwork, please make sure you have permission from whoever does.

6. Storage on your device

This site does not run advertising or cross-site tracking cookies. What we do store is kept in your browser and is used to make the site work:

Your basket and saved items — so they survive a refresh or a closed tab.
A part-filled checkout form — contact details only, so you do not retype everything if you leave to check an address. Nothing payment-related is ever kept.
Your light or dark theme choice.
A sign-in session, if you have an account, so you are not signed out every time.
Recent searches, to save you retyping them.

Clearing your browser storage removes all of it. Doing so will empty your basket and sign you out.

7. Who we share it with

We do not sell your data. We share it only with the people needed to fulfil your order:

Paystack — to take payment.
Supabase — the platform hosting our database and accounts.
Couriers and dispatch riders — your name, address and phone number, so they can deliver.
Production partners, where a job needs a process we do not run in-house — limited to what is needed to produce it.
Google, if you choose to sign in with Google.
Regulators or law enforcement, where we are legally required to.

Some of these providers store data outside Nigeria. Where they do, we rely on their contractual safeguards for that transfer.

8. How long we keep it

Order and payment records — for as long as tax and accounting law requires.
Account details — until you ask us to close the account.
Artwork — while you are an active customer, so reorders are easy. Ask us and we will delete it sooner.
Enquiries that did not become orders — a reasonable period, then deleted.

9. Your rights

Under Nigerian data protection law you can ask us to:

give you a copy of the personal data we hold about you;
correct anything that is wrong;
delete your data, where we are not legally required to keep it;
stop using it for a particular purpose, including marketing;
hand it over in a portable format.

Email hello@pzielng.com and we will respond within one month. You will not be charged for this. If you are not satisfied with how we have handled it, you may complain to the Nigeria Data Protection Commission.

10. Security

Accounts are protected by passwords we never see in plain text. Traffic to this site is encrypted. Access to order records is limited to staff who need it, and payment card data never reaches us at all.

No system is perfect. If a breach ever affects your data, we will tell you and the regulator as the law requires.

11. Children

This site is meant for people aged 18 and over, and we do not knowingly collect data from children. If you believe a child has given us personal data, tell us and we will delete it.

12. Changes & contact

If we change this policy we will update the date at the top. Material changes affecting how we use your data will be told to account holders directly.

Questions, requests or complaints:
hello@pzielng.com · +234 704 000 4215
82 Agboyi Road, Alapere Ketu, Lagos, Nigeria.